Are There Walls Between Functional Groups in Your Company

August 26, 2025 Selling Comments Off on Are There Walls Between Functional Groups in Your Company

Last newsletter we talked about cultural changes that may be necessary in a company and we highlighted some areas that are typically in need of culture analysis and change. In this newsletter we want to discuss walls that can be built between functional groups.

Typically, these walls are built between sales and engineering and engineering and manufacturing. The fact that these walls exist has always baffled me. But nevertheless, these walls do exist and in some cases to the detriment of the company and its customers. It baffles me because engineering is sale’s customer in that engineering uses the work product of sales and manufacturing is engineering’s customer in that they use the work of engineering. So, why do these walls exist?

With all our experience and the many times we’ve encountered this situation, the only reason we can find that these walls exist is the lack of understanding of the vendor customer relationship and the lack of understanding of the needs these functions have and how the other functions can fulfill these needs.

The first step to a solution is to recognize the problem may exist and endeavor to determine if in fact the problems do exist. Only then can you define the problems and address them.

This is where the change must start!!!!

If you’d like to discuss how we can help you identify culture and leadership issues, please contact us.